When you listen carefully to others, you understand them better. When they know that their thoughts and feelings are important to you, they are more likely to be receptive to your teachings, share personal experiences, and make commitments. As you listen, you will be able to more effectively adapt your teaching to their needs and interests.
Especially listen for the whisperings of the Spirit. As others share their feelings with you, thoughts or ideas may enter your mind that are directed by the Spirit. You will also be able to understand what others are trying to express.
Elder Jeffrey R. Holland taught: “More important than speaking is listening. These people are not lifeless objects disguised as a baptismal statistic. They are children of God, our brothers and sisters, and they need what we have. Be genuine. Reach out sincerely. Ask these friends what matters most to them. What do they cherish, and what do they hold dear? And then listen. If the setting is right, you might ask what their fears are, what they yearn for, or what they feel is missing in their lives. I promise you that something in what they say will always highlight a truth of the gospel about which you can bear testimony and about which you can then offer more. … If we listen with love, we won’t need to wonder what to say. It will be given to us—by the Spirit and by our friends” (“Witnesses unto Me,” Ensign, May 2001, 15; italics in original).